01
Choose workflows with clear evidence
Prioritize use cases where the model can cite source documents, reduce manual review, or improve response speed.
LLM enablement
Apply large language models to search, summarization, document intelligence, and service workflows with evaluation and governance built in.
Best strategies
01
Prioritize use cases where the model can cite source documents, reduce manual review, or improve response speed.
02
Use curated knowledge sources, metadata, access controls, and evaluation sets before adding complex automation.
03
Track relevance, completeness, hallucination risk, latency, cost, and user feedback as part of normal operations.
Showcase example
An operations team creates a secure assistant that searches internal policy documents and drafts answers with citations.
Employees find answers faster while managers keep source control, access limits, and review rules in place.
End-to-end process
Phase 01
Select a workflow and define success criteria, risk level, and review needs.
Phase 02
Prepare documents, permissions, embeddings, prompts, and evaluation examples.
Phase 03
Build a RAG or tool-enabled prototype and test against real scenarios.
Phase 04
Launch with monitoring, feedback loops, and a path to expand safely.